This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from jourenwi.com

What information do we collect?

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Device Information”. This information is collected when you access our Site using cookies, log files, web beacons, tags, or pixels.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information”. 

why we collect order information?

• to provide products or services to you to fulfill our contract, to process your payment information (name, billing address, shipping address, payment information), arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
• We also use Google Analytics to help us understand how our customers use the Site: https://www.google.com/intl/en/policies/privacy/.
• You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Facebook- https://www.facebook.com/settings/?tab=ads

Google- https://www.google.com/settings/ads/anonymous

Bing- https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.  

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information. 

Do not track 

Please note that we do not change our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, please contact us by e-mail at info@jourenwi.com